Your Choice, Your Voicen-compass advocacy services

 ‘Your Voice, Your Choice’

n-compass Advocacy Service exists to support people to take action and to speak up for themselves, their rights  and wishes, in order to obtain the services they need and so improving their quality of life.

Where do we work?

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Our projects operate throughout the County of Lancashire and surrounding areas. For further information please contact us.

What do advocates do?

We are dedicated to ensuring:

  • Your views are heard
  • Your opinions are valued and respected
  • You understand your rights and are able to exercise them
  • You feel able to speak up for yourself whenever possible

What do advocates do?

An advocate will support someone to:

  • Work with health and social care staff
  • Access services
  • Understand available options and make decisions
  • Understand rights
  • Write letters and make phone calls
  •  Prepare for and attend meetings

How do we support people?

Supporting PeopleThe majority of our work is ‘instructed advocacy’ which means that our clients tell us what they would like our support with and we work with them to discuss their options. We will then support them to exercise their choice if they wish for us to do so.

There are three main ways we will work with people:

‘Self Advocacy’

This is when a client will speak for themselves, and an advocate will support them to prepare for any meetings. We encourage our clients to ‘self advocate’ whenever possible.

‘Speaking Together’

This is when a client and their advocate will work together jointly on an issue. The advocate will support the client to take as much action as they can on their own.

‘Speaking for you’

In certain circumstances and advocate may speak on behalf of a client. We would only do this when asked to by our clients and as a last resort as we aim to empower our clients to speak for themselves whenever possible.  

Who are we supported by?

Supported byIn order for us to remain independent, n-compass Advocacy services secure funding from a variety of different sources.

Quality Marks

n-compass Advocacy Service is one of only a few advocacy services nationally to have been awarded the Quality Performance Mark (QPM) for Advocacy, from Action for Advocacy a national support service for Advocacy Schemes.

Further information on the QPM can be found here

 

 

 

 

 

Help us to shape  and improve our service.

Please use the link below to tell us how we can improve our services.We will post updates on how we have taken forward your comments

Tell us your story.

If you have been supported by n-compass and would like to give us an overview of your journey to inform others about the support our services can provide please use the link below.

I want to leave feedback »

 

contact us

n-compass North West Limited
3 Errigal House, Avroe Crescent,
Blackpool Business Park, Blackpool
Lancashire FY4 2DP

Tel: 01253 362 140
Email: admin@ncompassnorthwest.co.uk

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